What This FAQ Covers
This page covers the questions that come up most often — from setting up your account and verifying your wallet to understanding how deposits clear and what to do if a withdrawal is pending. We've organised it around the steps you actually take: opening an account, funding it through a local payment method, playing, and cashing out. If you're in Dhaka or
anywhere else in Bangladesh and accessing the lobby on your phone, the answers here reflect exactly how the platform behaves on mobile. Availability depends on your local law and eligible regions. Where a question touches on account security, we explain the actual step — not just a pointer to settings. bKash, Nagad, and Rocket are the payment rails we support, and each
one has its own deposit flow described in the FAQ below.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Verification